Privacy Policy

Last updated: February 5, 2026

Silverface Holdings, LLC (“Montana HiFi,” “we,” “us,” or “our”) operates montanahifi.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site and services.

1. Information We Collect

Information You Provide

• Account & purchase information: name, email address, phone number, and billing information when you make a purchase
• Seller submissions: name, contact information, location, equipment descriptions, and photos when you submit gear for sale
• Communications: any information you provide when contacting us via email or through the Site

Information Collected Automatically

• Usage data: pages visited, time spent, links clicked, and referring URLs
• Device information: browser type, operating system, screen resolution, and device identifiers
• IP address: used to approximate geographic location (city/state level) and prevent fraud
• Cookies: small data files stored on your device to maintain session state and preferences

2. How We Use Your Information

We use the information we collect to:

• Process transactions and send purchase confirmations
• Facilitate communication between buyers and sellers
• Review and publish equipment listings
• Respond to your inquiries and support requests
• Improve our Site, services, and user experience
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Send occasional updates about Montana HiFi (you may opt out at any time)

3. Payment Processing

We use Stripe to process payments. When you make a purchase, your payment card information is transmitted directly to Stripe and is never stored on our servers. Stripe’s use of your information is governed by their Privacy Policy. We receive only a confirmation of payment, the last four digits of your card, and your billing name and address.

4. Information Sharing

We do not sell your personal information. We may share information with:

• Sellers: Your name and general location are shared with the seller to coordinate pickup after a purchase
• Service providers: Third-party services that help us operate the Site (hosting, payment processing, analytics), who are contractually obligated to protect your information
• Legal compliance: When required by law, subpoena, court order, or to protect our rights, property, or safety
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity

5. Cookies & Tracking

We use essential cookies to keep you logged in and maintain your session. We may use analytics tools (such as Google Analytics or similar) to understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

We do not respond to “Do Not Track” signals at this time, as there is no industry-standard method for honoring them.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are retained for a minimum of seven years for tax and legal compliance. You may request deletion of your account data by contacting us, subject to our legal retention requirements.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (TLS/SSL), secure hosting infrastructure, and limited access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Receive a portable copy of your data
• Opt out of marketing communications

To exercise any of these rights, contact us at the email below. We will respond within 30 days. We may need to verify your identity before processing your request.

9. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us.

10. Third-Party Links

Our Site may contain links to third-party websites (such as Stripe for payments). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Montana-Specific Disclosures

Montana residents may have additional rights under Montana law. We comply with applicable state privacy regulations. If you are a Montana resident and wish to exercise your rights under state law, contact us at the email below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Material changes may be communicated via email or a prominent notice on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

Questions or concerns about this Privacy Policy? Contact us:
Silverface Holdings, LLC
Great Falls, Montana
info@montanahifi.com